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Publication Date Thursday, May 28, 2020

To our valued clients

Business continuity is a top priority for our team, and we are focused on continuing to provide the services you need. UL has remained opened for business and committed to serving customer needs during these unusual times.

In accordance with the requirements outlined by the state of Massachusetts, I am pleased to inform you that UL’s facility in Canton, Massachusetts fully resumed business operations. As we enter this new phase, we want to provide you with site-specific information and resources:

  • As we increase our operational capacity, we will do our best to continue meeting your turnaround time requirements.
  • We will continue to limit the number of visitors to our Canton facility. Please reach out to your UL contact prior to scheduling an on-site visit.

If you have any immediate questions, please contact Heather O’Sullivan at +1 508 818 8492 or Heather.​OSullivan@​ul.​com.

Stay healthy. Stay safe.

Wayne Bilodeau
Operations Director
UL’s Consumer and Retail Services
M: +1 781 775 8603

Heather O’Sullivan
Operations Manager 
UL’s Consumer and Retail Services
M: +1 508 818 8492